Privacy policy

Last updated: 11.05.2026

This Privacy Policy describes how Arthur & Grace ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from arthurandgrace.com.au.

INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following information:

Personal Information:
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely through our payment providers)

Automatically Collected Information:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on site
- Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and provide customer support
- Send promotional emails (if you've subscribed)
- Improve our website and services
- Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell your personal information. We only share your information with:
- Shipping carriers (e.g., Australia Post) to deliver your order
- Payment processors (e.g., Shopify Payments, PayPal, Afterpay) to process transactions
- Service providers who help us operate our business
- Legal authorities when required by law

We use cookies to improve your shopping experience. You can disable cookies in your browser settings, but this may affect website functionality.

YOUR RIGHTS

Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications

To exercise these rights, contact us at info@arthurandgrace.com.au.

DATA SECURITY

We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is 100% secure.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have any questions about this Privacy Policy, please contact:

Arthur & Grace
📧 info@arthurandgrace.com.au
🌐 arthurandgrace.com.au