Terms of service
TERMS OF SERVICE
Last updated: 11.05.2026
Welcome to Arthur & Grace. By accessing or using our website (arthurandgrace.com.au), you agree to be bound by these Terms of Service.
1. ABOUT US
Arthur & Grace is an Australian online fashion boutique based in Sydney, offering carefully curated timeless clothing for women and men.
2. USE OF OUR WEBSITE
By using our website, you agree to:
- Provide accurate and complete information
- Use our website lawfully and respectfully
- Not engage in any fraudulent or harmful activity
- Be at least 18 years old or have parental consent
3. PRODUCTS AND PRICING
- All prices are in Australian Dollars (AUD) and include GST where applicable
- We make every effort to display accurate product images and descriptions, but slight variations may occur
- We reserve the right to change prices and product availability at any time
- All orders are subject to acceptance and product availability
4. ORDERS AND PAYMENT
- All orders are subject to confirmation and acceptance by us
- We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Afterpay, and Shop Pay
- Payment is processed securely through our payment providers
- We reserve the right to cancel any order at our discretion
5. SHIPPING
- We offer free standard shipping across Australia
- Estimated delivery time: 5-10 business days
- Express shipping is available at checkout for an additional fee
- We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control
6. RETURNS AND REFUNDS
Please refer to our Return & Refund Policy for full details. Returns are accepted within 30 days of delivery.
7. INTELLECTUAL PROPERTY
All content on our website — including images, text, logos, and designs — is the property of Arthur & Grace and protected by copyright. You may not reproduce, distribute, or use our content without written permission.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Arthur & Grace shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. CONSUMER GUARANTEES
Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.
10. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of NSW.
11. CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date.
12. CONTACT US
For questions about these Terms, please contact:
Arthur & Grace
📧 info@arthurandgrace.com
🌐 arthurandgrace.com